Gossip is so destructive that it can
derail your best laid plans. Organizations that thrive are upfront with their
team about gossiping. It is smart to have and enforce a non-gossip policy.
Instruct your team on how to stop
gossip. One effective way is when someone starts talking about the boss, or
another team member, is to hold the palm of your hand out and say, “stop! If
you have a problem with someone, go speak to them directly.”
Dave Ramsey teaches a similar method
in his Entreleadership courses. He gives a gossiping person one chance. If they
don’t obey, they are fired. People learn quickly when a company truly enforces
a no gossip policy.
Here is a helpful proverb to remember,
“Without wood, a fire will go out.
And without gossip, quarreling will stop.”
Escape the “Group Think,” mentality
the stifles creativity if you want to uncover better ideas and processes for
solving problems and discovering new paths to sales success.
Your education probably robbed you of
your individuality and forced you to confirm. Years ago, I read a study where I.Q.
tests were given to children ages 2 – 4 years. Amazingly 95% of the children
were found to be highly creative with curious, questioning minds and an ability
for abstract thinking.
When the same children were tested again at age 7, only 5% still demonstrated
high levels of creativity. In the ensuing years, they had learned to conform;
“If you want to get along, you had better go along,” is what they had
The Dangers of Conformity
They had learned to color between the lines, to sit in neat little rows, to do
and say what the other kids did and said, and to do as they were told. Over
time, they lost the wonderful fearless spontaneity of youth and learned to
suppress ideas and insights that were unusual or different. Perhaps it’s your
season to rock the boat.
A major flaw in advertising and
communication is using too many words and blasting people with a fire hose
instead of giving them a drink of water. Another flaw is the jargon jungle.
Using invented words to appear cute or cleaver. Your unnecessary words confuse
A powerful example to remember is the Pledge
of Allegiance. It is profound, yet it only takes 15 seconds to repeat the
pledge. Fifteen seconds, not a minute. Go ahead and check me on that. A short,
powerful statement delivered in 15 seconds.
to deliver a strong message and be brief about it. Less words equal more
impact. Writing a meaningful message requires rewriting—editing and more
you weed a garden, what do you pull out? What do you leave in? Editing a
message is the same process. Delete the clutter, pull out the weeds and throw
them away. Eliminate the cute and cleaver attempts. Leave the tasty bits to
glow in the sun.