Gratitude is a perennial human experience. And, having an attitude of gratitude in your business transactions will multiply your success.
Gratitude: the quality of being thankful; readiness to show appreciation for and to return kindness, defined by the Oxford English Dictionary
Feeling and expressing gratitude can bring so much joy to your life, not just your business.
Remember how you felt helping a friend? The little warmth it made you feel inside your bones. To feel good, more regularly and naturally, you need to amend your expectations to see the positive before you see the negative.
Old-fashioned values like integrity and gratitude never go out of style, but you cannot read them on your KPI reports…you can however, read them in your customer’s eyes and warm handshakes when you go out of your way to serve others and be grateful.